If you wish to place an order using cash or American Express, you may contact your me directly.
Shipping charges are based on a percent of the total retail of the order.
Continental United States Standard delivery
8% of retail,
Next day delivery
35% or minimum $35
2nd day delivery
30% or minimum $30
3rd day delivery
20% or minimum $20
Alaska, Hawaii, and Overseas military addresses
First Class Mail 12% of retail
You can track your package once it has been shipped. There is a tracking option on the Customer Support page that links to the UPS site. You need to enter either the PO number that you received when you placed your order or the order number that you received in your shipping confirmation email.
We accept exchanges or refunds for up to 30 days after your purchase. After the 30 days has expired, we only accept merchandise for ½ price replacement.
Customers may return damaged or defective product to us, and we will replace it for ½ price plus a $6.00 handling fee.
This also covers product that has been damaged during use.
Barring any credit card issues, Usborne Books & More will get your book orders packed, shipped and out the door in within 1-3 business days. (allow extra time during the Christmas season) The arrival of your Usborne and Kane Miller book order then depends on UPS/USPS SurePost. Please allow a few extra days for shipping your Usborne books and Kane Miller books during the holidays.
YES. Orders shipping to APO/FPO military post office boxes are shipped by USPS Media Mail with an option to upgrade to Priority Mail. Priority Mail option costs about 4% more.
NO. Usborne Books & More only ships to 50 states plus Puerto Rico, US Virgin Islands, Palau, Northern Mariana Islands, Marshall Island, Guam and FS of Micronesia