Shipping and other important information Usborne Books & Mor

We accept: 

• Master Card
• Visa
• Discover
• PayPal
• Debit cards online

 If you wish to place an order using cash or American Express, you may contact your me directly. 

 Shipping charges are based on a percent of the total retail of the order. 

 Continental United States Standard delivery 

8% of retail,

 $6.95 minimum
Next day delivery

35% or minimum $35
2nd day delivery

30% or minimum $30
3rd day delivery
20% or minimum $20 

Alaska, Hawaii, and Overseas military addresses

First Class Mail 12% of retail

$6.00 minimum
 

•  Orders are shipped Monday through Friday (except holidays) between 8:00 AM and 5:00 PM central standard time. 
•  A shipping confirmation will be sent on the evening that your order was shipped and contain a copy of your invoice and the UPS tracking number. 

 You can track your package once it has been shipped.  There is a tracking option on the Customer Support page that links to the UPS site.  You need to enter either the PO number that you received when you placed your order or the order number that you received in your shipping confirmation email. 

 We accept exchanges or refunds for up to 30 days after your purchase. After the 30 days has expired, we only accept merchandise for ½ price replacement. 

 Customers may return damaged or defective product to us, and we will replace it for ½ price plus a $6.00 handling fee.  

This also covers product that has been damaged during use.